FAQ

General Information

What//where\\when is it?

Up//Side\\Down is a new music event held at Shaken Oak Farm, just 30 min drive outside of Oxford on Friday 26th & Saturday 27th July 2019.
To find out more about us & our ethos, have a read of our manifesto

What is included in the ticket?

Camping and parking for cars from Thursday-Sunday is included with the ticket price along with 2 days of music and entertainment.

Can we bring campervans / caravans / converted buses etc?

Yes, you will need to purchase a campervan pass. Passes are £8 including booking fee and can be purchased as an add-on to your festival ticket. This pass covers any live-in vehicle you can fit in to the 7x7m pitch allocated.

I’ve already bought a ticket but now I want to buy a campervan pass. Help!

Not a problem – please email us on [email protected] and we’ll get it sorted.

What will the music be like?

Live bands, electronica & DJ’s across 2 stages. The line-up will showcase an eclectic blend of contemporary genres, including ska, punk, rock, dub, psy, techno and more…

When will the gates be open?

Thu: 5pm-9.30pm
Fri/Sat: 8am-9:30pm
We’re kind enough to let you have a lie-in after the party but we ask that you’re packed up and safely on the way home by 2pm Sunday.

What time is the music on?

Both stages will be operating on Friday and Saturday. On both days, live music will run from 2.30pm – midnight, and DJs will run from 2pm – 2am. (NB: stage times are subject to change)

When will I get my ticket?

E-tickets will be emailed to the ticket buyer approx 6 weeks before the event. If you have not received your e-ticket 2 weeks before the event, please contact us on [email protected] with your booking reference and the name of the purchaser.

I can’t come anymore, can I get a refund?

We do not offer ticket refunds but you are welcome to resell at face value using our facebook page or event page: be warned we will delete your post if you ask for a price higher than the cost of the ticket. When you have sold your ticket, please contact us at [email protected] so we can update the details of the new ticket holder.

Will there be tickets on the gate?

We expect the event to sell out in advance, if this isn’t the case the remaining tickets will be available on the day. Follow us on social media to keep up to date.

Travel & Transport

Location

Shaken Oak Farm,
Old North Leigh Lane
Hailey, Nr Witney
Oxfordshire
OX29 9UX

View on Google Maps

How to get here

We commit to creating a green festival where possible so please consider the environment when you choose how to get here.

By Car

Be advised that the last half mile is an unpaved, but well maintained, single track road.
Please drive slowly and be aware of oncoming vehicles.

From the West:
Via the A40(E) towards Oxford
Just outside Witney, turn on to the B4047 – signposted Minster Lovell
The B4047 eventually becomes the A4095
Remaining on the A4095 follow signs to Bicester through & out the other side of Witney
As you enter North Leigh, take the first left towards New Yatt and left again at the other end of the road (by the Mason Arms pub)
Drive through the rest of North Leigh & in to New Yatt where you turn right on to New Yatt Lane, drive to the end of the lane where you turn right following signs for the festival

From the East & North:
Via the M40, turn off at junction 9 and take the A34(S) towards Oxford [continued below]

From the South:
Via the A34(N) towards Oxford [continued below]

Continued
Turn off the A34 at the junction with the A44 – signposted Evesham
Take the A44 towards Evesham & Woodstock
Just past Oxford Airport turn left on to the A4095 – signposted Witney
After approximately 5 miles directly opposite the Eynsham Hall gatehouse, turn right on to Park Lane and through the village of North Leigh & in to New Yatt where you turn right on to New Yatt Lane, drive to the end of the lane where you turn right following signs for the festival

By Train

The nearest mainline station with a regular service is in Charlbury, approximately 7 miles away (Finstock station is closer but trains only stop there twice per day).

By Bus

The nearest bus stop is a 2 mile walk from the site, near the Mason Arms in North Leigh
This is the number 11 service from Oxford to Witney
If you choose to use this option, please take extra care on the country lanes as there is no pavement present

Can I leave and come back?

Of course, but please be aware of the gate opening times for re-entry

Get Involved

I am: a musician/a singer/in a band/a DJ… Can I play?

We are open to all suggestions and styles of music for the lineup so get in touch at [email protected]

Can I apply to trade?

If you are a non-food vendor and you would like to trade your wares at Up//Side\\Down please email [email protected]

Can I work/volunteer/run a workshop/get involved in some other way?

We may have opportunities available – please email [email protected] with an overview of how you would like to contribute

Everyone else

Please bring your magic tricks, bubbles and fancy dress to entertain the crowds.

Who & what can we bring?

Is it child friendly?

This isn’t an adult only event however there aren’t any dedicated ‘child-friendly’ areas or activities arranged and unfortunately at this stage, we cannot offer a concession ticket price for children. All under-16s must be accompanied by an adult as per our terms and conditions.

Can we bring dogs?

As much as we love those furry creatures we cannot allow your dog/cat/rabbit/dragon on site so please leave your pets at home. If you need to bring an assistance dog with you please contact us for accessibility enquiries.

Booze?

There are no restrictions on the amount of alcohol you can bring as there is no bar to provide your beverages. Just don’t forget to decant your drinks into plastic bottles as no glass is permitted.

Drugs?

Drugs are illegal in the UK and Up//Side\\Down is no exception to this law. Please do not bring any illegal substances into the festival as you can be refused entry.

Can I bring a sound system?

Other than the ones we provide, large sound systems are not permitted on site, but small bluetooth speakers are fine – we only ask that you are respectful of your neighbours and don’t blast them throughout the night.

Can I have a fire?

Open fires (inc raised fire pits/bowls), candle flares and BBQs are strictly forbidden. There will be a large communal fire for you to keep your fingers and toes warm all weekend.

Can I bring cooking equipment?

Portable gas camping stoves are fine, we have a community hub area built specially for the use of cooking and eating whilst at camp. Please read the stove manufacturer’s instructions carefully, ensure the gas valve is OFF when changing the canister and never use a gas stove inside your tent. As mentioned previously, BBQs are strictly forbidden.

Can I bring a camera?

Definitely! We have no restrictions on the type of photographic or video equipment you can bring and we would love to see any photos / footage after the event – please share them with us at [email protected]
As with all other valuables, keep any equipment on your person at all times and be advised there are no lockers on site.

What is on Site?

Accessibility

The site is relatively small and predominantly flat but the ground is grass and some areas can be uneven. We will provide an area for accessible camping with disabled toilets which is close to parking and the music stages. There will be further accessible toilets near the stages.

If you need to bring an assistant dog, additional carer, access to a refrigerated medical storage or other reasonable adjustments and assistance related to your disability, please don’t hesitate to contact us on [email protected] and we will do our best to accommodate you.

We ask that you let us know at least 4 weeks before the event of any requirements you need to enable us to make arrangements.

Toilets & Showers

There are composting toilets near the stages and portaloos in the camping area. There are no showering facilities onsite. Campervans please take your grey/toilet water away with you to dispose of off site.

Food & Drink

There will be several food vendors on site catering to many people’s taste and we encourage you to support these local businesses during the course of the festival.

As we are in our early years we currently do not have the capacity to operate an on site bar, but this of course means that you will always have your favourite tipple as you will have brought it with you.
You must decant your drinks into plastic bottles or only bring cans because, as with most other outdoor events, glass is not permitted. Shaken Oak Farm is a home for animals the rest of the year and we need to keep their land clean and safe.

Water

There are drinking water taps on site in several locations so don’t forget to bring your (non glass) drinking vessel to refill with H20.

Shops

Rather inconveniently, there are no convenience stores in our fields but the nearest big-box supermarkets are less than 5 miles away in Witney. Traffic movement at the festival is restricted so please bring your provisions with you prior to the festival taking place.

Will there be cash points onsite?

We don’t trust the banks so they’re not allowed in. Nearest ones are in Witney.

What’s the phone coverage like?

Phone coverage might be patchy as Shaken Oak Farm is a rural location, although it’s not in the middle of nowhere, we suggest you check your network provider’s coverage map.

Lockers

Unfortunately we don’t have any lockers onsite. Do not bring anything that you cannot afford to lose.

Anything else

Can’t see the answer to what you’re looking for? Take a look at our manifesto and T&Cs/site rules, and if you still can’t find the answer drop us a line on on [email protected]